Privacy Policy and Terms of Use

Privacy Policy

Last modified: June 9th, 2025

Introduction

Hillwood Development Company, LLC, doing business as Wolf Ranch by Hillwood (the “Company“), respects your privacy and is committed to protecting it through our compliance with this Policy.

This Policy describes the types of information we may collect from you or that you may provide when you visit the Company’s website located at www.wolfranchbyhillwood.com (the “Hillwood Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• On The Hillwood Site.
• In email, text, and other electronic messages between you and The Hillwood Site.
• Through mobile and desktop applications you download from The Hillwood Site, which provide dedicated non-browser-based interaction between you and the Hillwood Site.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by the Company, or any third party; or
• Any third party, including through any application or content (including advertising), that may link to or be accessible from or through the Hillwood Site.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Hillwood Site. By accessing or using the Hillwood Site, you agree to this Privacy Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Hillwood Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Hillwood Site is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Hillwood Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on The Hillwood Site or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:

[email protected]

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of The Hillwood Site, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access The Hillwood Site, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through The Hillwood Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners and service providers, such as Entrata, Inc.

Information You Provide to Us.

The information we collect on or through The Hillwood Site may include:

• Information that you provide by filling in forms on The Hillwood Site. This includes information provided at the time of registering to use The Hillwood Site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with The Hillwood Site.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through The Hillwood Site and of the fulfillment of your requests.
• Your search queries on The Hillwood Site.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with The Hillwood Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to The Hillwood Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on The Hillwood Site.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on The Hillwood Site and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve The Hillwood Site and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize The Hillwood Site according to your individual interests.
• Speed up your searches.
• Recognize you when you return to The Hillwood Site.

The technologies we use for this automatic data collection may include:

• Server Logs. Like most websites today, we use web servers that keep log files that record data each time a device accesses those servers. These log files are maintained by The Hillwood Site hosting service and contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived at The Hillwood Site, or the pages you’ve clicked on while on The Hillwood Site). We may wish to use these log files for purposes such as monitoring and troubleshooting errors and incidents, analyzing web traffic, or optimizing the user experience.
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of The Hillwood Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to The Hillwood Site. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
• We use both 1^st partyand 3^rd party session cookies and persistent cookies. Click here for our cookie policy and information on how you can modify or opt out of use of cookies on The Hillwood Site.

Information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.

• Session Cookies: We use session cookies to make it easier for you to navigate The Hillwood Site. A session ID cookie expires when you close your browser.
• Persistent Cookies: A persistent cookie remains on your hard drive (or other storage medium) for an extended period of time or until you delete them. To the extent we provide a log-in portal or related feature on The Hillwood Site, persistent cookies can be used to store your passwords so that you don’t have to enter it more than once. Persistent cookies also enable us to track analytics and target the interests of our visitors to personalize the experience on The Hillwood Site.
• In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use.

Use of cookies on the Hillwood Site includes, but is not limited to, cookies for Respage and Google Analytics functionality implemented with Google Tag Manager. See the Third Party Analytics section below.

• Web Beacons. Pages of The Hillwood Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

Third-Party Analytics

We use Respage and Google Analytics, a service provided by Google, Inc. (“Google”), as our third–party analytics Service Provider to evaluate our users’ of The Hillwood Site by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of The Hillwood Site you visit, number of links clicked, search terms, and other similar usage data) and analyzing performance metrics. Google Analytics uses cookies and other similar technologies (e.g., pixel tags) to help collect, analyze, and provide us reports or other data. The information generated by the cookie about your use of The Hillwood Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of The Hillwood Site, compiling reports on The Hillwood Site activity for website operators, and providing other services relating to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google also may transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of The Hillwood Site.

For more about Google Analytics visit: https://marketingplatform.google.com/about/analytics/.

If you do not want us to collect this information, you may opt out at any time by changing your cookies and tracking settings on your computer or device and specifically opt-out of Google Analytics, by downloading the Google-provided browser add-on here: https://tools.google.com/dlpage/gaoptout.

By using The Hillwood Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Find Google’s privacy policy here: https://policies.google.com/privacy?hl=en.

As noted above, you may also set your browser to block all cookies, though this may disable other aspects of The Hillwood Site. You can read how to change your cookie settings through the Cookie Preferences page. Click here.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present The Hillwood Site and its contents to you.
• To provide you with information, products, or services that you request from us or that we offer generally to our applicants and residents.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to The Hillwood Site or any products or services we offer or provide though it.
• To allow you to participate in interactive features on The Hillwood Site.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our parent companies, affiliates, and subsidiaries.
• To contractors, service providers, and other third parties we use to offer services to our applicants and residents and to support The Hillwood Site and business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them (collectively, “Service Providers”).
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Hillwood Development Company, LLC, and its affiliate’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Hillwood Development Company, LLC, and its affiliates about The Hillwood Site users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Hillwood Development Company, LLC, and its affiliates, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of personal information we may disclose include:

• Name, postal address, phone number, email address, or any other identifier by which you may be contacted online or offline.

Choices About How We Use and Disclose Your Information

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by sending an email to [email protected]. You can also always opt out by logging into The Hillwood Site and adjusting your user preferences in your account profile or by sending us an email stating your request to [email protected].
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt out by send an email to [email protected] or at any other time by logging into The Hillwood Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by send an email to [email protected] or at any other time by logging into The Hillwood Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. For this opt-out to function, you must have your browser set to accept all browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Deleting, Accessing, and Correcting Your Information

You can delete, review, and change your personal information by logging into The Hillwood Site and visiting your account profile page.

You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

You may also send us an email at [email protected] to request access to, correction, or deletion of any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user. Please allow up to 45 days (extendable to 90 days) for your request to process and fully remove all personal information.

We cannot delete required information for an existing resident. Also, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We will delete personal information held on backup or archival servers to the extent technologically feasible to do so. However, please note that the deleted personal information may remain on our backup or archive systems until those backups/archives are deleted pursuant to our routine business practices or until the next time we access or use those systems, but in no event will retention exceed seven (7) years. Personal information remaining on backup or archive servers will not be used by us for any reason during the period in which it is retained as a back-up or archive.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

To learn more about California residents’ privacy rights, please see the California Residents’ Rights addendum. In addition to California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please send an email to [email protected] or write us at: 3000 Turtle Creek Blvd, Dallas, TX 75219, Attention – Legal (Communities)

Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, we do not currently sell data triggering that statute’s opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of The Hillwood Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of The Hillwood Site like message boards. The information you share in public areas may be viewed by any user of The Hillwood Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to The Hillwood Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on The Hillwood Site.

Accessibility

We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us using one of the methods below.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on The Hillwood Site home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on The Hillwood Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting The Hillwood Site and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

By phone at: (512) 828-3870

By email at:[email protected]

In writing at: Hillwood Development Company, LLC

Attention – Legal (Communities)

3000 Turtle Creek Blvd, Dallas, TX 75219

California Residents’ Rights Addendum

Effective Date: April 1, 2025

This California Residents’ Rights Addendum supplements the information contained in this Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), and any terms defined in the CCPA have the same meaning when used in this Notice.

Collection Notice: We are collecting your personal information to support our business operations, including for the business purposes listed in Section 2 below. We will not sell the personal information we collect or share it with third parties for cross-context behavioral advertising (“Sold or Shared”).

1. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include: (i) publicly available information from government records; or (ii) de-identified or aggregated consumer information. We do not collect personal information that falls under the category of “Sensitive Personal Information” (as defined in the CCPA).

In particular, we may have collected the following categories of personal information from consumers within the last twelve (12) months:

NO

Category	Examples	Collected/Business Purpose	Retention Period	Sold or Shared for cross-context behavioral advertising
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address.	YES Used for Business Purposes listed in Section 2	No more than 7 years	NO
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES Used for Business Purposes listed in Section 2	No more than 7 years	NO
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES Birthdate and Marital Status is collected as part of the leasing process.	No more than 7 years	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES- We keep a history of resident lease information and resident enrollment in products and services. Used for Business Purposes listed in Section 2	No more than 7 years	No
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO	N/A	N/A
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES Used for Business Purposes listed in Section 2	No more than 7 years	No
G. Geolocation data.	Physical location or movements.	NO	N/A	N/A
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO	N/A	N/A
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES Used for Business Purposes listed in Section 2	No more than 7 years	N/A
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO	N/A	N/A
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	N/A		N/A

We obtain the categories of personal information listed as collected above from the following categories of sources: (i) Directly from you (for example, from the form you complete on the Contact Us page); and (ii) Indirectly from you (for example, from use of cookies, web beacons, and server logs on the Hillwood Site).

2. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our services, we will use that personal information to respond to your inquiry. We may also save your information to facilitate future services to you.
• To process resident leasing applications and tenant information.
• To provide, support, personalize, and develop The Hillwood Site, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your website experience.
• To help maintain the safety, security, and integrity of The Hillwood Site, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve The Hillwood Site, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

3. Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may share your personal information with the following categories of third parties: Affiliates, service providers and contractors, law enforcement, governmental authorities, regulatory agencies, and parties involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

4. Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, We have only disclosed personal information, specifically Categories A, B, C, D, F, and I, for a business purpose.

We may disclose your personal information for a business purpose to the following categories of third parties: Affiliates, service providers and contractors, law enforcement, governmental authorities, regulatory agencies, and parties involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

5. Sales of Personal Information.

In the preceding twelve (12) months, We have not sold personal information.

6. Your Rights and Choices

The CCPA provides consumers (California residents), with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will delete (and direct our service providers and contractors to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of obligation conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete personal information held on backup or archival servers to the extent technologically feasible to do so. However, please note that the deleted personal information may remain on our backup or archive systems until those backups/archives are deleted pursuant to our routine business practices or until the next time we access or use those systems, but in no event will retention exceed seven (7) years. Personal information remaining on backup or archive servers will not be used by us for any reason during the period in which it is retained as a back-up or archive.

7. Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

By phone at: (512) 828-3870

By email at:[email protected]

In writing at: Hillwood Development Company, LLC

Attention – Legal (Communities)

3000 Turtle Creek Blvd, Dallas, TX 75219

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Deletion of personal information will also delete all product purchase information, which may affect returns and warranties.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In.

8. Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

9. Personal Information Sales Opt-Out and Opt-In Rights

We do not sell your personal information. If that changes, we will provide you with additional information.

10. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We do not currently provide financial incentives.

11. Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of The Hillwood Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal to third parties for their direct marketing purposes apart from services contracted for and offered jointly through us. We do disclose information with our Service Providers so that we may offer a Service Provider’s products or services to our applicants and residents.

To exercise your right to an accounting of disclosures, please submit a verifiable consumer request to us by either:

By phone at: (512) 828-3870

By email at:[email protected]

In writing at: Hillwood Development Company, LLC

Attention – Legal (Communities)

3000 Turtle Creek Blvd, Dallas, TX 75219

12. Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on The Hillwood Site and update the notice’s effective date. Please check for updates each time you use the Hillwood Site. Your continued use of the Hillwood Site following the posting of changes constitutes your acceptance of such changes.

13. Enforcement Rights.

The Attorney General of the State of California may enforce these rights. You also have a private right of action should breach occur. For more information on your enforcement rights visit: https://oag.ca.gov/privacy/ccpa

14. Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

By phone at: (512) 828-3870

By email at:[email protected]

In writing at: Hillwood Development Company, LLC

Attention – Legal (Communities)

3000 Turtle Creek Blvd, Dallas, TX 75219